Supplier Mentor & Sales Mentor

Supplier Mentor & Sales Mentor: Looking Out for Suppliers

With Journey Mentor No-One Is Left Behind (Suppliers Included)

It’s shocking that travellers are likely to get a better deal from booking direct rather than from hotel booking sites. Or so consumer champ Which? found in 2020.

High commission charged to hotels by online platforms was passed on to the customer and travellers often paid up to 12 per cent more, it said.

In 2024 Which? investigated flights and hotels. Not much seems to have changed. “Some websites offer poor customer service and rarely if ever find the cheapest prices,” it said in February.

Furthermore, online sites often use ‘rate-parity’ clauses to force hotels to charge the same price on their own websites or risk being thrown off the travel site and lose business.

Journey Mentor is different. Our simple, cost-effective tech ensures a win-win for the whole travel ecosystem.

Sales Mentor, for example, continues to search better deals across flights, hotels, and other travel services, even after a customer has booked and paid. We have a solution for suppliers too – Supplier Mentor.

Businesses such as family-run B & Bs and smaller airlines may offer the exact experiences today’s customers want.

However, cost hurdles effectively exclude many smaller suppliers from online sites, making them virtually ‘invisible’ to agents and therefore customers.

Supplier Mentor lets travel suppliers distribute and sell easily. It’s accessible at a fraction of the cost. Plug straight in to an existing community of agents.

Agents benefit too from wider choice, and, because suppliers pay less, better prices for customers.

In 2024, Which? checked ten different flights across nine booking and comparison sites at different departure intervals.

Expedia failed to return the cheapest option on any occasion. “This may be because Expedia did not offer flights from some budget airlines such as Ryanair and Wizz,” Which? said. QED.

As a supplier, what’s stopping you? Challenge us to solve your problem at no upfront cost. See what Journey Mentor can do for your business. Why not book a free demo?