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Shipping has a new fairy godmother

Embracing new technology to create better journeys for people is a major issue for the travel industry. The challenge is even bigger for non-human traffic.

Cargo has traditionally been the Cinderella when it comes to innovation. Facing a perfect storm of low capacity and high demand, it has never needed technology more.

This is where Journey Mentor comes in. Our Software-as-a-Service (SaaS) technology works for cargo as well as people. It ensures goods are delivered where needed, on schedule and at a profit.

Demand for shipping has boomed. Geopolitical forces such as paramilitaries in the Red Sea mean operators face increased costs and delays [1].

Cargo is also vulnerable to disruptions such as the recent global Crowdstrike/Microsoft outage [2].

While supply chains are recovering and demand is resurgent, air cargo capacity decreased during the pandemic, as did cargo staffing. Excess capacity does exist, but is hard to unlock.

Tools for cargo are meanwhile thin on the ground. Old reservation systems creak, cargo distribution is non-existent and pricing lacks transparency.

Cargo Mentor fixes all this:

• Sales & distribution

• Pricing & revenue management

• Capacity management

• Operations

• International payments

It can help unlock excess capacity and find best prices. It features a cargo operator and freighter forwarder ecosystem and a shipper-direct eCommerce website.

Cargo Mentor’s Search, Book, Re-book and SwapR function (similar to our products for agents and airlines) ensures customers get the best deals.

Instant competitive actions, comparing schedules, matching prices and determining impacts? Simple with pricing and revenue management support that uses dynamic availability.

Cargo Mentor even offers payment transfer management for frictionless payments across multiple borders.

And like our products for the travel industry, there are no implementation fees, low operational costs and a network of sub agents populated by us.

For more information on what Cargo Mentor can do for your business, visit journeymentor.net.


[1] Poundland sales hit after ships bringing in stock are delayed by Red Sea Houthi rebels | The Sun

[2] Global Crowdstrike outage could cause weeks of global supply chain delays, experts warn | Motor Transport

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