You Can’t Buy Simplicity – Well Actually, You Can.
Journey Mentor gives customers the world without costing agents the earth.
“Customers want unique experiences at the very best prices. I want to give it them. But we’re a smallish company. How do I offer what others don’t?” says one travel agent. *1
It’s an example of one the challenges travel professionals face today from shifting consumer demand, legacy tech and fierce competition.
One obstacle is investing in / integrating complex, costly technology, then spending ages learning to use it, which is time not spent serving customers.
Complexity and lack of synchronicity sometimes make it hard to provide a full view of what’s on offer. Not to mention the P-word – making a profit. How do I do that?
A lot of travel technology solves some problems but can’t solve them all.
Global Distribution Systems (GDS) offer a wide inventory of flights, hotels and rentals in one place, but sometimes conflict with agents’ own systems for example.
Ensuring consistent data is tricky and access costs high. If a hotel, flight, tour or rental isn’t on GDS you won’t see it – though it may be exactly what your customer is looking for.
Journey Mentor does things differently. Our innovative booking platform Sales Mentor reserves flights, hotels, cars, tours and other travel services all in one place. Lower access costs ensure a wider variety of offers appear. Plus, our flexible fees for agents are a fraction of the cost of GDS.
Paired with Loyalty Mentor, you can reward customers for every purchase they make in a single digital scheme.
Sales Mentor delivers straight out of the box. It’s easy to learn and works in harmony with agents’ systems. Crucially, we continue to search better deals even after a customer has booked and paid – something no other company does.
If you don’t believe life can be this simple, why not put it to the test? Want to sell more package holidays, fed up with Revenue Management Systems or GDS? Got a different problem? Journey Mentor can solve it at less cost and fewer calls on your time.
*1[based on representative conversations with customers].
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