Journey Mentor signs five-year contract with Time Travel

Journey Mentor becomes leading technology supplier to the travel industry in Bangladesh following this second landmark deal 

London / Cyprus – Journey Mentor, the leading travel-tech SaaS company that has created proprietary easy-to-use solutions to solve the travel industry’s challenges, announces that it has been awarded a five-year contract by Time Travel BD (“Time Travel”), an innovative travel agency providing a full range of services for both domestic and international travellers in Bangladesh. 

Under the terms of the agreement, Journey Mentor’s advanced travel technology solutions will be integrated into Time Travel’s IT infrastructure to transform the way they organise travel planning, booking, and loyalty management for the benefit of their customers. 

Specifically, Journey Mentor will be providing Time Travel with its flagship e-commerce solution SalesMentor designed to overcome digitalisation challenges faced by travel agencies. It is an all-encompassing travel management platform tailored for agents and their customers to bring together multiple travel components (air, hotel, cars and much more) in one search and transaction. Complementing this is, Journey Mentor will also be integrating its product LoyaltyMentor, a sophisticated loyalty scheme management system in managing loyalty points as well as promotional activities over the whole travel experience (not just flights).

Time Travel offers a full range of travel solutions, including bookings for flights, hotels, visas, and transport services, via holiday packages, Umrah and Hajj, corporate travel arrangements and group tours, tailored for both domestic and international travellers. With a commitment to exceptional customer service, the agency provides around the clock support and aims to foster a vibrant travel community through strategic partnerships and promotions. Time Travel aims to become the trusted partner for travellers in Bangladesh and beyond.

The travel market in Bangladesh has recovered from the Covid-19 pandemic and is now rapidly expanding. Monthly international passengers travel almost reached 800,000 in 2023, up from less than 500,000 passengers in 2019. Similarly, domestic air travel witnessed a surge in the last five years with rising income levels. Monthly domestic air passenger travel reached 170,000 this year, up from less than 100,000 in 2019. 

Kazi Shah Arfin, CEO, Time Travel added: “We are delighted to announce our partnership with Journey Mentor. This collaboration represents a crucial step in our commitment to enhance the travel ecosystem in Bangladesh. After conducting a thorough review of the technologies that were available for us to provide the best service for our customers, Journey Mentor was the standout candidate. Their travel technology can be seamlessly integrated with our IT systems and more importantly able to generate extra revenue streams and opportunities for us.   We look forward to working with them to deliver unparalleled service to our large customer base.”

Commenting, Paul Sies, President and CEO, Journey Mentor, said: “We are pleased to have secured a prestigious long-term contract with yet another leading travel industry organisation in Bangladesh. We firmly believe that the travel industry must prioritise the interests of the traveller in all aspects of our operations. With our advanced technological capabilities, we are well-positioned to address the challenges prevalent in the travel industry and deliver exceptional services to meet the needs of modern-day travellers. By doing so, Journey Mentor also empowers our clients to drive increased revenues and enhance profitability through our innovative solutions.”