Shining a spotlight on travel suppliers
To be a smaller supplier of travel services in today’s market often means being virtually invisible to agents and potential customers.
Many suppliers struggle to get listed on major online travel sites, excluded by high commissions, general T&Cs, and outdated systems.
The cost barriers to getting listed on travel platforms can be prohibitive. Some online travel sites charge up to 25 per cent, according to Boutique Hotelier magazine.
In addition to costs, there are other barriers. Many small suppliers have difficulties integrating their services with traditional travel booking platforms. This makes life difficult for businesses such as the family-run bed-and-breakfast and the one-man-and-his-donkey tour operation and in countries of less developed tourism.
Journey Mentor offers seamless integration with travel booking platforms in the form of Supplier Mentor. This product eliminates the technical hardships smaller suppliers often face when trying to list their services alongside bigger competitors.
No up-front costs to the supplier or technical know-how are required. Supplier Mentor connects to agents and customers through suppliers’ existing systems.
It’s part of Journey Mentor’s travel ecosystem. This means real-time up-dates for bookings, availability and dynamic pricing.
Suppliers don’t require a degree in software technology to use Supplier Mentor. Just plug in and play, it starts working straight from the box.
Journey Mentor offers customisable features geared to the individual company’s needs. On top, support and training helps to navigate the (minimal) integration process.
Advanced security protects sensitive information and complies with the highest industry standards.
Supplier Mentor connect suppliers to Journey Mentor’s mutually-beneficial ecosystem of airlines, agents, booking and revenue management platforms – and of course customers.
Journey Mentor is a Software-as-a-Service (Saas) company that specialises in ground-breaking technology for the travel industry.
‘Love/hate’ blossoming between small hotels and OTAs (boutiquehotelier.com)
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